Moving is easy, fast and risk-free. Switching telecoms providers is nothing new and has been occurring since the telecoms market began to deregulate in the mid-’80s. For many years now the telecoms industry has had extremely reliable and sophisticated systems and processes that allow a customer to switch seamlessly from one provider to another. Depending on which services you switch to us, a simple form or two is all that is required. We do everything once the forms are completed and we will let you know exactly what day your services are going to switch.
Very little. Your invoice will arrive from ourselves instead of your existing supplier. Any customer service enquiries will be handled by our highly trained, friendly UK based teams. We are confident you will notice the difference should you ever need to speak with our support teams and we pride ourselves on making sure ALL of our customers are more than happy once their query has been resolved.
We do not own or operate any telecommunications network ourselves. Thanks to deregulation we can buy wholesale from ‘Tier 1’ companies such as BT Openreach or O2. This means there is no difference in the level of call or data quality in the services we provide. Your business or home still gets to use the best networks in the country, however as a more boutique telecoms provider and a specialist in the SME sector, we provide a more personalised service to you that the major networks find harder to do directly themselves.
We are focused on providing premium quality services to businesses, professionals and home workers; however, we can also accept orders from residential customers. Please speak with an advisor for more information.
Yes, we can arrange for new lines to be installed. Please contact our Customer Service Team to discuss a range of options for you or your business.
That will depend on the type of contract you have entered into. Most of the contracts we come across can be terminated however the terms vary from supplier to supplier. Your existing supplier will provide a final bill and you must then come to a satisfactory arrangement with your previous supplier to settle any debt or termination charges. We are happy to review any agreement you may have with an existing supplier and advise you on the options available to you. Depending on the agreement, termination charges and your overall expenditure, this may include our assistance with partial or full payment of any termination charges incurred.
We use a variety of the UK’s best networks to ensure our customers get the right product on the right network without the need for them to deal with multiple telecoms companies. BT, Openreach, O2, Vodafone, TalkTalk Business, EE and Gamma are amongst the networks we use
You can nominate to have your bill either emailed or posted to you. Your bills will also be available for you to view and download online by clicking on the "Customer Login" button at the top of each page of this website. You will need your account number and the password created when you signed up. If you don’t have this to hand, please call our support team who will happily assist you. Each month your invoice will be sent to you via your chosen billing method. All call charges are billed in arrears and any rental charges, such as line rental or broadband access are billed a month in advance.
You can nominate to have your bill either emailed or posted to you. Your bills will also be available for you to view and download online by clicking on the "Customer Login" button at the top of each page of this website. You will need your account number and the password created when you signed up. If you don’t have this to hand, please call our support team who will happily assist you. Each month your invoice will be sent to you via your chosen billing method. All call charges are billed in arrears and any rental charges, such as line rental or broadband access are billed a month in advance.
You can nominate to have your bill either emailed or posted to you. Your bills will also be available for you to view and download online by clicking on the "Customer Login" button at the top of each page of this website. You will need your account number and the password created when you signed up. If you don’t have this to hand, please call our support team who will happily assist you. Each month your invoice will be sent to you via your chosen billing method. All call charges are billed in arrears and any rental charges, such as line rental or broadband access are billed a month in advance.
You can nominate to have your bill either emailed or posted to you. Your bills will also be available for you to view and download online by clicking on the "Customer Login" button at the top of each page of this website. You will need your account number and the password created when you signed up. If you don’t have this to hand, please call our support team who will happily assist you. Each month your invoice will be sent to you via your chosen billing method. All call charges are billed in arrears and any rental charges, such as line rental or broadband access are billed a month in advance.
You can nominate to have your bill either emailed or posted to you. Your bills will also be available for you to view and download online by clicking on the "Customer Login" button at the top of each page of this website. You will need your account number and the password created when you signed up. If you don’t have this to hand, please call our support team who will happily assist you. Each month your invoice will be sent to you via your chosen billing method. All call charges are billed in arrears and any rental charges, such as line rental or broadband access are billed a month in advance.
